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Unlock Your Phone Line Secrets: Chatbot Bot Explained! #shorts

BSides Frankfurt0:23135 viewsPublished 2026-03Watch on YouTube ↗
About this talk
Ever wonder about the lines of code behind customer service chatbots? It's not always straightforward. Some systems are designed to "help" by temporarily shutting down your service. #CustomerService #TechSecrets #Chatbot #BusinessEthics
Show transcript [en]

And the story behind the lines is already a bit different. So, we see a great divide between what's been publicly exposed. This basically always has that stop in there. We see it, for example, also like at check bot for some telecommunications company that will offer you to like, you know, unfold your your your line and then shut down your line for a while.