The Voice of Deception: How Vishing Exploits Human Emotion

The Voice of Deception: How Vishing Exploits Human Emotion by Rosa Rowles Vishing — voice phishing — has rapidly become one of the most dangerous tools in a social engineer’s arsenal. From high-profile corporate breaches to targeted personal attacks, vishing exploits our most human traits: trust, emotion, and social connection. In this session, I will explain how malicious attackers prey on human emotion to get their targets to take an action that they normally would not. I will explain the different principles of influence they use and they work so well. I will play real vishing calls and have the audience participate to pick out the principles of influence used. The session will conclude with how we can prepare, defend, and protect against this escalating threat.